Cancellation and security deposit refund:

How can I cancel my contract?

• Cancellation policies are listed in your contract or renewal contract. In general, cancellation must be announced two months in advance. Cancellation notice is valid as of the end of the month. Cancellations must be made in writing. (e.g., if you want to move out by the end of May, your written cancellation notice must be received by your dormitory administrator by the end of March!)

How do I get my security deposit back?

• The  Security-Deposit Refund Form should be given to your dormitory administrator when you move out. Please do not forget: for international bank transfers – include your BIC/SWIFT and IBAN code, the address of the bank and your home address.
• The dormitory administrator must confirm the condition of the room on the Security-Deposit Refund Form, therefore it is very important that you give the administrator your form before it is sent to us in the central office!
• Incomplete forms will not be processed.